Company Overview
SPACE44 is a leading technology company that provides dedicated high-performance developer teams to fast-scaling innovators in the US, Canada, and Europe. We have an innovative Talent Scout engine that helps us attract and retain the best talent in the industry. We have a high-quality approach to assessing and coaching our teams, ensuring extensive experience in remote-team work. Our modern leadership and working culture is adapted to 100% remote and multicultural environments. We provide regular reviews and coaching sessions to support personal and professional growth and development. Join us in shaping the future of technology.
Who we are looking for?
We are looking for a Technical Key Account Manager to manage key accounts in a technological related field. The ideal candidate will have strong communication and interpersonal skills, proven experience in account management and technical sales, technical expertise and understanding of industry trends. In addition to providing technical support, the Technical Key Account Manager may need to work closely with cross-functional teams to meet customer needs, address issues and concerns, and ensure customer satisfaction. If you are a customer-focused professional with a technical background and key account management experience, we encourage you to apply for this exciting opportunity.
Responsibilities
Manage a portfolio of key accounts in a technical or technology-related field
Build and maintain strong customer relationships by providing exceptional customer service
Manage the sales process, identify sales opportunities, and close deals
Provide technical expertise and support to customers
Coordinate with cross-functional teams to meet customer needs
Track and report on the performance of key accounts
Ensure customer satisfaction by addressing issues and concerns
Role & Career requirements
Bachelor’s degree in Information systems or technology or any related field
At least 5 years of proven experience in account management and technical sales
Proven track record in technical management
Strong communication and interpersonal skills
Technical expertise and understanding of industry trends
Key Skills
Good business acumen
Customer focus
Strategic thinking
Cross-functional collaboration
Problem-solving skills
Sociable
Persuasive communicator
Leadership skills
Benefits
Embrace a true remote working lifestyle and enjoy a non-linear work day that aligns with your productivity and personal life balance
Be a part of a rapidly scaling business and market, and play a crucial role in driving the company’s success
Work with the latest and most innovative tools and systems in a fully digital business environment
Take ownership of your role with a high degree of accountability and responsibility
Continuously develop and grow through ample opportunities for coaching, training, and self-development, with regular performance reviews
Experience working in a cutting-edge SAAS system environment, staying ahead of industry trends and advancements
Enjoy a performance-based compensation package, including a retainer and bonus plan tied to your generated leads and the success of your team
Regular half-yearly reviews focus on both fair compensation and personal and professional development opportunities