Company Description:
We Dream. We Do. We Deliver.
As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar – two leading full-service digital agencies.
Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.
Job Description:
Analyse the customers domain to understand their pain points and propose solutions to resolve them
Reassure the project’s success by gaining the customers trust and lead them through the project delivery together with the project team
Translating business needs into technical requirements.
Advising our clients on digital implementations & strategy as a subject matter expert.
Delivering high level design of the target solution, including your own participation on the CRM administration
Discussing with our development team the custom development requirements – you should have a high-level understanding of APEX, Frontend capabilities, Web Services and Triggers.
Take responsibility of the project delivery together with the project manager
Core team member of the project execution, regardless of method
Work closely with the internal team to exchange and bring new ideas to the table
Learn, improve, and share your knowledge – become a Salesforce Trailblazer!
Minimum 4 years of professional experience (preferably in CRM)
Experience in Salesforce is an advantage
Knowledge of UML and SCRUM methodology
Development experience in APEX, frontend technologies and Git is an advantage
Excellent verbal, written and interpersonal communication skills
Excellent analytical and problem-solving skills
Stress resistant and adherent to on-time delivery
Strong work ethic, proactivity, and flexibility
Excellent knowledge of English
Excellent communication and presentation skills when facing customers
Knowledge of Czech, German or French is an advantage
Additional Information:
With us, you will become part of:
An international team, where you can gain new/relevant experience.
A dynamic environment where you will never happen to fall into a routine work
Possibility to grow and develop
Start-up agile atmosphere
Friendly and fun international team of creative minds
We offer even more:
5 weeks of vacation + 3 wellness days
❤️ 2 Volunteering days to share the kindness of your heart with others
Flexible working hours and home office
Fully covered certifications in Salesforce, Adobe, Microsoft, etc.
Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions
Pet friendly offices
Edenred meal and cafeteria points
Team events: company parties, monthly breakfasts, and pub quizzes
Snacks, and drinks at the office
Referral bonus program
Laptop + equipment
Corporate mobile phone subscription
Videos To Watch:

More Information:
Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.
Students & Recent Graduates: Start your career at Merkle and get on the path to success.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.

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