At Productboard, we’re reimagining the way great products are built. You’ll be the primary point of contact for new prospects as they begin their evaluation of Productboard.
You’ll partner with companies of all sizes to understand their product priorities and development philosophy. Reporting to the Senior Manager, SDR (hello! Josh Jones, here. Nice to meet you! ), you’ll have the opportunity to work closely with our sales and leadership teams to help define Productboard’s sales strategy and team culture.
On a typical day, you will…
Respond to multiple inbound chats; gather and verify required information as appropriate.
Identify current and prospective customer needs and determine appropriate solutions to resolve all issues and concerns as well as qualify leads and explain type of service or product offered that may be beneficial to the customer
Pounce on target prospects or companies to drive potential qualified leads through to the sales development team
Complete system documentation and tasks to assure follow through of appropriate actions.
Leverage tools and processes (including prepared responses) appropriately.
Strive to meet defined metrics for productivity, quality, and customer experience.
Maintain thorough systems, network and product knowledge.
Other duties as assigned
About you
Strong multi-tasking skills
Strong written communication skills
Another language is a big plus
Ability to manage a large number of outbound and inbound leads and work cohesively with sales development team
Experience selling into C-Level, VP Product, VP Engineering, or IT, ideally
A structured, organized, detail-oriented, and collaborative mindset
Empathy, positive energy, and courage to fail fast to succeed
Comfort with process and product ambiguity
Experience with Salesforce and qualified and passionate about setting up and improving new workflows to increase efficiency preferred
You can look forward to the following benefits:
Stock options
Laptop + 34″ monitor
Budget for online courses, books, and conferences
5 weeks of vacation + sick days
❤️ 1 Volunteer Day per year for you to help causes close to your heart
Free snacks, drinks, and yummy catered lunches every day
Shared Headspace account for mindfulness & mental health
MultiSport card to access sports facilities
Team events, such as happy hours, off-sites, and retreats
Flexible working hours and home office
Parental benefits
Language lessons
Mental Wellness Program to support your well-being and self-care
About Productboard
Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.
With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.
Join at the golden startup age — established stability of a Unicorn with space for individual impact
You’ll enjoy an exciting team atmosphere, building a whole new category of software
You can help change the way that products are built all over the world
We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on and are regularly recognized for our company culture
About our culture
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
People feel empowered, supported, and included
Trust and transparency are built into the way we work
Creativity, curiosity, and continuous improvement are encouraged and nurtured every day
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.
Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!
Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.
Equal Opportunity Employer Statement
We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.