At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.
Alongside clinical research through our PPD® clinical research portfolio, our work in Accelerated Enrollment Solutions (AES) optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing for more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future.
At AES we are currently looking to attract a Receptionist/ Research Assistant Patient Service at our Synexus site in Prague.
Summarized Purpose:
Provides administrative support to the research sites by coordinating and assisting patients visiting the site. Acts as the first-line contact for patients. May assist with patient expense reimbursements and transport arrangements.
Essential Functions and Other Job Information:
Coordinates and completes administrative functions on assigned trials.
Welcomes and assist all visitors upon arrival at the site. Notifies appropriate staff of the visitor’s arrival.
Prepares and ensures all relevant patient files are ready ahead of the visit as per protocol and local regulations.
Completes data entry and visit completion information.
Assists with the collection of patient SDV from treating medical professional.
Schedules patients for different types of visits, external appointments, transport etc.
Conducts reminder telephone calls to patients to confirm visits.
Collects, tracks and files patient notes, lab results and questionnaires to facilitate prompt reviewing and able to provide results to patient if required.
Maintains a presentable, safe and clean reception area to enhance the patient and visitor experience.
Assists with photocopying, faxing, scanning source documents, postal activities, archiving and patient refreshments.
Assists with the reimbursement of patient study expenses and payments.
Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines
Qualifications: Education and Experience:
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
Knowledge, Skills and Abilities:
Basic understanding of Good Clinical Practices (GCP) will be an advantage, ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and SOPs
Good organizational skills and flexibility to manage workload and meet changing timelines, handling multiple tasks efficiently and effectively
Good attention to detail to ensure accuracy and efficiency in data entry
Good interpersonal/customer service skills, positive attitude and good oral and written communication
Capable of working in a team or independently
Fluent Czech and good English language
Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint) and capable of learning new clinical trial database systems
Ability to work well in a collaborative team environment
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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