What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. !
SAP Concur is seeking a technical writer to join our User Assistance team. The writer will be responsible for producing documentation for our SAP Concur products. We are looking for a proactive, driven and enthusiastic individual with a proven record of delivering documentation on a tight schedule and a strong desire to be part of a fun and busy team. Are you looking for growth opportunities, working on new and exciting projects, and working for a company that is a strong supporter of sustainability and diversity and inclusion? If yes, consider joining our team.
The SAP Concur User Assistance team is an international team that provides documentation for expense, travel, and invoice products. We are a friendly and fun team who put great effort into supporting each other to accomplish our goals.
As a technical writer, you will collaborate closely with technical program managers to understand the features they own, so that you can produce documentation (release notes, Online Help, and setup and user guides) to customers. There is also opportunities to get involved in innovative internal projects in addition to writing assignments. Other duties include supporting senior technical writers with various tasks, such as publishing documents.
• University degree in technical communication, English, or media and communication studies
• Training or professional experience as a technical writer
• English native speaker (or near native-speaker level)
• 2+ years technical writing experience
• Must be proficient in Microsoft Office applications
• Experience with UA tools, such as Ixiasoft DITA.
• Knowledge of tools, such as GitHub and Jira will be an added advantage.
In addition, we are looking for someone who has excellent communication skills and can distill technical information from stakeholders and turn it into clear and user-friendly instructions for clients. You must also be able to work with tight deadlines and have good time management skills.
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.