Technical Engineer

  • Full time
  • Prague
  • Posted 1 week ago
IT Security Knowledge (regular)
Network Security (regular)
English skills (advanced)
Troubleshooting (advanced)
Main responsibilities:
  • Be a trusted technical authority to global customers and partners
  • Work with customers via collaboration tools to solve highly complex technical issues
  • Engage in cross technology collaborations to help solve issues in heterogeneous network environments
  • Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team
  • Be the first to lay hands on the latest and greatest technologies in the field of networking security
  • Collaborate with engineering team to improve product quality by identifying and submitting software defects
  • Recreate customers technical problems in internal state-of-the-art lab
Main requirements:
  • 3+ years of related experience involving high level customer support in Security technologies.
  • Technical knowledge with proven experience in networking and network security
  • Knowledge and experience in network security technology, Cloud Security would be nice to have
  • Evidence of troubleshooting skills on high level
  • Foundation of Linux / UNIX command line tools / environment
  • Fluent in English, written and spoken
 We’ll be impressed if you can also show one of these:
  • Advanced Linux skills, Windows troubleshooting
  • Scripting Languages
  • Relevant industry certification
  • Experience configuring, troubleshooting Security Products
  • Presentation and training skills
Development opportunities:
  •  Grow your technical and soft skills
  •  Ability to present in seminar and conferences such as Company live and partner meetings
  •  Support in pursuing Certification
  •  Contribute to Company intellectual capital. (Automation projects, Hackathons, etc.)
  •  Mentoring and coaching
  •  Becoming Subject Matter Expert
  •  Giving back to local and global community (charity events)
Our offer:
  • B2B cooperation via Experis
  • 100% remote work
  • Many development opportunities and access to modern technology
  • Medicover
  • Multisport Card
  • Life insurance and many more

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