Senior Salesforce Business Consultant

  • Part time
  • Prague
  • Posted 1 week ago

PwC

Job Description & Summary

About team:
Technology in PwC responds to the dynamic changes in the world around us and our customers’ needs. As a team we implement solutions based on the Salesforce platform – a global leader in the CRM area.
Thanks to close cooperation with Salesforce, we have access to unique knowledge and innovative solutions. We are working with the latest Salesforce products (such as Salesforce Field Service, Revenuer Cloud, Heroku, Vlocity, Tableau CRM, Marketing Cloud or Interaction Studio).
Join one of the largest Salesforce teams in CEE, grow in this area of technology under the guidance of our experts, take advantage of a wide training program and change the world with us for the better!

About manager:
Martin leads our C-tech team within PwC Czech Republic. He started his professional career as a programmer, then moved from administrator to project manager, pre-sales technician to team leader. In his spare time, he enjoys traveling, photography and good food.

Essential responsibilities:

  • Analysis of business requirements and mapping them to Salesforce capabilities

  • Designing solutions and system functionalities according to business requirements

  • Performing and documenting the result of business and system analysis 

  • Implementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platform

  • Accurately estimating effort of configuration work on Salesforce Platform

  • Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)

  • Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients

  • Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided

  • Providing constructive and meaningful feedback

  • Proactively sharing knowledge as well as introducing new people to the team and teaching others

  • Qualifications:

  • 3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst

  • 3+ years of experience in delivering commercial CRM projects

  • Salesforce Certificates (e.g.: Sales Cloud Consultant, Service Cloud Consultant, etc.)

  • Confidence to inspire and guide people towards a common goal for everyone’s benefit

  • Ability to perform and document the results of business and system analysis (e.g. in form of users stories, processes, diagrams)

  • Very good communication and presentation skills

  • Open-minded – always seeking innovative solutions

  • Creative approach for solving common challenges across projects

  • Self-Starter Attitude

  • Capable to manage communication in a team, moderate discussions, draw constructive conclusions, resolve conflicts

  • Fluent English

  • Nice to have:

  • A self-motivated Salesforce enthusiast who thrives in a fast-paced environment

  • Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third party applications

  • Knowledge of UML and BPMN

  • Experience in working in Agile projects

  • Strategic thinking and tactical project planning/management skills

  • Experience in consulting company

  • What do you get with us?

  • Career experience in a prestigious consulting company
  • Fair evaluation and annual salary increase
  • 45,000 benefit points for sports, meal vouchers, to the pharmacy or for cultural experiences
  • Computer and iPhone with unlimited data
  • The possibility to set your work schedule flexibly. We also offer part-time work from home
  • Regular professional training in various areas – business, technical and soft skills. Take a look at: Digital Upskilling Academy or our Technology communities, where we organize various trainings
  • The support of more experienced colleagues in the team, including the buddy system, so that you are not alone
  • Network of interesting people – events are held at PwC every month (e.g. Closing Semester party, Lunch Breaks and others)
  • Every month we have TC statuses, where we talk about how things look on our projects and then go on a joint activity (e.g. karaoke, indoor mini golf, etc.)
  • After your application for this position, our recruiter Alice will call you and talk to you about your experience, salary expectations, etc. She will then introduce you to our hiring manager and together they will decide on the next step. There will be a maximum of 2 rounds of interviews. By the end of the week, you will hear from Alice the result of the selection process.

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