Senior MS Exchange Operations Specialist

  • Full time
  • Prague
  • Posted 1 week ago

Your responsibilities as

an Exchange Senior Specialist

As an Exchange Senior Specialist, you will work for our Office Online service team in our Digital Workplace department. Your focus will be managing our Exchange services, both on-premises and online, for our global customers.

In your role you will be responsible for:

  • Consultancy and project implementation together with operations and maintenance of Exchange servers, Exchange Online, and hybrid configurations
  • Help our presales team on meetings with customers
  • Support your colleagues with complex cases and handling service requests
  • Daily cooperating with your global team including colleagues from Denmark, Czech, China, and Philippines
  • You find it interesting to understand the client’s everyday needs and you use this to give NNIT customers optimal solutions:

  • 60% solving maintenance issues / tickets, service improvements
  • 20% consultancy
  • 20% analysis, documentation, configuration management
  • Qualifications and Experience

  • 5+ years of working experience with Exchange Server on-premises and in hybrid configurations
  • Knowledge about how to drive support cases towards Microsoft
  • English
  • ITIL knowledge
  • etc
  • You may have experience with one of more of the following technologies: SharePoint on-premises/online OneDrive Teams Other Office 365 services
  • Employee benefits

  • 5 weeks of vacations/year
  • 5 sick days/year
  • Possibility to work from home
  • Referral program
  • Cafeteria flexible spending account (12,000 CZK/year)
  • Meal vouchers in the amount of 100 CZK per workday (55 CZK is covered by NNIT)
  • Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic
  • Breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
  • Free fruits and vegetables
  • The wide selection of tea and coffee for free
  • Height-adjustable tables, relax zones with Xbox, PlayStation and ping pong
  • Czech and Danish language lessons
  • Annual flu vaccination for free
  • To apply for this job please visit