A Day in the Life
Capture education requests from business clients. Involve the relevant production team and ensure requests are fulfilled.
Manage the whole education project life cycle including scheduling, rescheduling, canceling, updates, communications, rehearsals, and review.
Create and manage the education activity and associated assets, in the Learning Management System (LMS) administration and other tools within the Digital Education ecosystem.
Manage education activity enrolments / registrations and withdrawals, as required by the event owner.
Extract and pass on reports to track education activity registrations and attendance.
Support stakeholders on accessing and using core functionality of delivery platforms and tools.
Digital education cross-selling and promotion of MEDLI services.
Minimum 6 years’ deep technical experience supporting digital education and training, using a range of tools and features (e.g., Totara, Blackboard, Cornerstone, Salesforce, ServiceNow, Zoom) and other systems experience (e.g., Business/Event Operations/CMS/CRM, Support, etc.).
Extensive Operational experience, preferably in an educational context.
Experience designing and delivering technical and process training.
Consultancy skills, especially in the context of online education (training or events).
English (C1) – Written and Spoken.
Detail-oriented with strong organizational skills.
Ability to work under pressure.
Strong analytical thinking skills – good at troubleshooting and identifying root causes of issues.
Proactive, agile, and flexible. Willing to quickly step in, step up and contribute to process improvement.
Quick learner. Willing to learn new applications and tools.
Able to communicate complex technical solutions to non-technical colleagues.
Ability to hold yourself and others accountable.
Good interpersonal skills to communicate effectively within a team and across a decentralized, global organization.
Customer-centric. Makes the connection between own remit and the greater purpose of the business.
Nice to Haves
Relevant experience in any digital field (online learning, education design, instructional design, digital design, digital events management, or production).
Current MOODLE or Totara certification.
Another European language.
Your Answer If this is the position you were waiting for, please apply directly via the apply button! We Offer We reward you in the ways that matter most to you. We offer a wide range of benefits and rewards programs to recognize the vital role you play in our Mission to transform healthcare. About Medtronic
Bold thinking. Bolder actions. We are Medtronic. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world. In everything we do, we are engineering the extraordinary . At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe it’s the only way to drive healthcare forward. We want to attract a diverse workforce, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion, and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer — your unique perspectives, talents, and contributions — we can live up to the promise of our Mission.