Salesforce Business Consultant

  • Full time
  • Prague
  • Posted 2 weeks ago

PwC

Job Description & Summary

Technology in PwC responds to the dynamic changes in the world around us and our customers’ needs. As a team we implement solutions based on the Salesforce platform – a global leader in the CRM area.
Thanks to close cooperation with Salesforce, we have access to unique knowledge and innovative solutions. We are working with the latest Salesforce products (such as Salesforce Field Service, Revenuer Cloud, Heroku, Vlocity, Tableau CRM, Marketing Cloud or Interaction Studio).
Join one of the largest Salesforce teams in CEE, grow in this area of technology under the guidance of our experts, take advantage of a wide training program and change the world with us for the better!

Essential responsibilities:

  • Analysis of business requirements and mapping them to Salesforce capabilities

  • Designing system functionalities according to business requirements

  • Implementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platform

  • Presenting implemented solutions to customers

  • Participating in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients

  • Qualifications:

  • Good knowledge of Salesforce platform

  • Experience in delivering commercial CRM projects

  • Salesforce Certificates (Salesforce Administrator and Sales Cloud Consultant or Service Cloud Consultant)

  • Good analytical skills

  • Ability to understand and document business processes

  • Good communication and presentation skills

  • Open-minded – always seeking innovative solutions

  • Creative approach for solving common challenges across projects

  • Self-Starter Attitude

  • Very good English

  • Nice to have:

  • Experience in performing business analysis on CRM implementation projects

  • Good analytical skills

  • Knowledge of UML and BPMN

  • Experience in working in Agile projects

  • Experience in working with enterprise-class CRM systems

  • Experience in consulting company

  • Our offer:

  • Exciting work in a group of professionals with many years of experience in international corporations

  • Contact with the latest technologies and trends in the IT market

  • Ability to develop skills and gain experience on projects for the largest European companies

  • Attractive employee benefits package

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