Sales Engineer

  • Full time
  • Prague
  • Posted 1 week ago



We are recruiting for Sales Engineer to support existing and new customers with their Unified Communications and Contact Centre needs throughout CIS region (Ukraine, Uzbekistan, Kazakhstan).

  • A senior level expert that supports large engagements and knowledge transfer at the Area or Operation level.

  • Assists and/or leads with identification and documentation of Business Partner and customer business needs and proposing company products and services to meet those needs and desired customer and Business Partner outcomes

  • Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.

  • May provide consultation to prospective users and/or product capability assessment and validation.

  • Responsibilities:

    Sales Alignment

  • Broad technical understanding of adjacent technologies and industry trends

  • Adeptly applies business experience, best practices, financial and relationship selling tactics to win large projects

  • Comfortable, articulate, convincing and poised around senior level customer influencers and leadership.

  • Able to document complex solution designs

  • Channel Development

  • Roadmap Presentations leveraging SME team content to brief partner sales and engineers on Mitel Solution positioning, competitive landscape and feature enhancements

  • Facilitate appropriate Mitel technical resource for partner/industry events e.g. VMUGs

  • Provides Solution Demos to customers and partners on Mitel solutions and to verify desired features & functionalities

  • Supports Distribution Channel enablement, training and opportunity support

  • Market Readiness

  • Intimate knowledge of large enterprise ITC- architectures and implementations.

  • Plans and leads proof-of-concept, trials and demonstrations, often with integration of large-scaled, complex and distributed enterprise software and ISV solutions.

  • Professional Development

  • Expert level on industry and product roadmaps.

  • Must be viewed as a leader by senior management, peers, customers and Mitel corporate organizations. Often sought after as lead speaker at industry, internal, customer or partner seminars.

  • Requirements:

  • Education: Typically requires BS/BA (EE/CS) or equivalent

  • Possesses Mitel platform and applications certifications

  • Mitel product experience or applicable experience in competitor’s Unified Communications or Contact Center offerings is required.

  • Has experience with very large scale and complex communication system architectures, applications, customers, partners and implementations.

  • Fluent in Russian and English language

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