Program Manager

  • Full time
  • Prague
  • Posted 3 weeks ago

Job Description

This role is for a natural born leader. You are an empathic and attentive listener, both towards the teams you lead as well as towards clients and their stakeholders. You are a strategist, always finding the right balance between delivering a high-quality service on time and on budget, while identifying new business opportunities through cross- and upselling. You are also a team player with the teams you lead as well as all the teams across the company and the client you have to engage with.

You’re resilient, able to cope with stress, focused on the objectives and persistent.

As an out-of-box thinker you’re able to craft and adapt the best solutions to a given project or a given context as the variables shift.

  • Manage and overview sizeable projects or programs ensuring on time, on budget and quality deliveries, according to Client requirements 
  • Manage project teams ensure team members motivation, coordination and professional growth 
  • Manage project and program teams and clients across different geographies and time zones (including external suppliers and 3rd parties) 
  • Possess client-facing experience including middle / senior management 
  • Provide executive and operational reports on the project KPIs 
  • Project financial and operational management 
  • Driving the project delivery methodology 
  • Lead project engagements with clients and manage the technical, operational and business needs within these, while handling and resolving conflicts and aligning the expectations. 
  • Advisor of the client 
  • Identify business opportunities within the client, project or related services, channeling these internally across the company (farming – up-selling and cross-selling) 
  • Work closely with solutions and business development teams as well as other delivery centers 
  • Support on commercial proposals / pitches if required 
  • Coaching/Mentoring for other Merkle project leads 
  • Be involved in the Delivery Management team internal activities and initiatives whenever require



  • Excellent communication skills 
  • Tech-savvy 
  • Problem-solving attitude 
  • Sales and business mindset 
  • Critical thinking skills 
  • Relevant graduation with a university degree or other higher educational background 
  • Team spirit – able to work in a regional and international team  
  • Role model in his/her acting and performance 
  • Relationship management – creation of relationships on all levels 
  • Deliver and lead large projects or medium sized programs or multiple small/medium projects 
  • Minimum 8 years of leadership experience You should have the business acumen attitude 
  • Familiar with our service offering
  • You are a senior team leader and Project / Delivery / Program Manager, who is able to manage teams spread across different geographies and time zones 
  • Open for travel
  • Self-starter, pioneer 
  • Soft skills: presentation skills, communicative, professional, positive attitude, pro-active and independent worker, with a can-do attitude 
  • Fluent English, written and spoken, any other language is a plus 
  • You are proficient with project management methodologies – Agile and traditional – and have the ability to coach others on those 
  • You should have experience with consultancy business 

Additional Information

  • We offer an exciting environment in a promising industry in an international network
  • Flat hierarchies, feedback culture and a high degree of responsibility
  • Flexible working hours (flexitime and mobile teleworking) and a secure job with a permanent contract)
  • Free drinks and a modern equipped workplace (height-adjustable desks, ergonomic chairs, and laptops)
  • Optimal opportunities to work from home
  • Training and development opportunities through our in-house academy
  • Fluency in English is a must! Individually able to build a sense of trust and rapport that creates a comfortable & effective workplace
  • Proficient communication skills to teach the team various concepts around scalability, automation, and security.

With us, you will become part of: 

  • An international team, where you can gain new/relevant experience.
  • A dynamic environment where you will never happen to fall into a routine work.
  • Career path growth astounding – client grows, our team grow, you grow!
  • Start-up agile atmosphere.
  • Friendly international team of creative minds

Mindset & behavior

  • Passion for innovation and “can do” attitude
  • Brings a high-energy and passionate outlook to the job and can influence those around them
  • Passionate about technology and excited about the impact of emerging / disruptive technologies

Why you should work with us?

  • We are cooperating with an all types and sizes of clients from all around the world which allow us to provide a very diverse portfolio of projects and technologies to choose from to our people.
  • You will be part of a startup-minded branch of a company with a very strong and stable background.
  • Your contributions will have a distinct impact on our clients.

 And we offer even more!

  • All hardware you require -personal use as well.
  • Cafeteria and additional benefits to choose from – life insurance, pension insurance via our Edenred system
  • Meal vouchers.
  • 5 weeks of vacation (25 days)
  • Wellness Days
  • Medical advisory system -
  • Well-being benefit.- Soulmio
  • We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc which are rewarded
  • Flexible working hours and home-office – Hybrid models available to suit all!
  • Opportunity to travel. (At last!)
  • We have an employee breakfasts regularly. We also enjoy a few social evenings together and we create a lot of opportunities to get together for those who enjoy life outside of work as well.
  • + a lot more!

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