Product/Business Analyst

  • Full time
  • Prague
  • Posted 3 weeks ago


Job Description

Description of the Position

Clinical Development heavily relies on accurate data collected from patients who are part of Clinical Trials. Trial Standards, Trial Design, Digital Devices and Electronic Data Capture solutions are the mechanism used to ensure the right data is collected from trial participants, in the right way to enable the Clinical Research to analyze data for efficacy, dosing, safety profiling and adverse events. The data collected from Clinical Trials are used to support drug applications and regulatory submissions to health authorities globally.

Trial Data Collection & Management (TDC&M) is a core business capability that focuses on technology/process simplification and innovation to:

  • Improve the Clinical Trial experience for our patients

  • Improve efficiency of study start up by reducing the time from study initiation to first site ready

  • Remove obstacles and enable the Global Clinical Trial Organization to focus on what matters

  • As our Research & Development Division IT continues on the transition from project / portfolio-based execution to the product model, it is important to have an experienced leaders dedicated to this important capability.

    We are looking for a professional with strong analytical skills and experience in the Clinical Trials domain to help us implement our vision and strategy to enable the software products within the Trial Data Collection & Management area to power the business for the next decade plus. Prior experience in IT or a degree in Computer Science is a plus.

    Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.


    As a Product/Business Analyst within the Trial Data Collection and Management Product Line, you will work across our area supporting programs which enable our business partners to operate without obstacles. In addition, a significant portion of your focus will be on supporting Audits, Inspections, Due Diligence, and Regulatory Requests. In this role you will learn about how to prepare for and respond to Audits and Inspections globally. You will build expertise on system validations and will have the opportunity to learn the end-to-end clinical process.

    You will work with stakeholders at all levels across our company to uncover and communicate user needs. You will be instrumental in planning, designing, and conducting testing activities, engaging support teams, and compiling critical content for training and communication to users.

    You will apply a structured approach to discover, document, and manage business process and stakeholder needs. You will also gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs and pain points.

    You will work side by side with Business Stakeholders, Product Users, Product Managers, and Technical Leads and you will be providing close support in order to ensure that the IT solutions are both valuable and viable.

    Additionally, you will:

  • Gather documentation related to the business process in clinical domain, document business/user needs and trace requests and responses to requests

  • Continuously broaden your expertise in the Clinical Trials business domain

  • Prepare responses and packaging documentation

  • Participate in creating of the process to be used for future inspections including storyboards, checklists, storage locations, etc.

  • Leverage business and user insights to form solutioning ideas and make prioritization decisions in order to maximize the value of the IT solutions

  • Work with the business to identify business value for our initiatives and determine the best way to measure that our solutions achieve the targeted business value

  • Build knowledge of the existing solutions through IT communities and leverage these for the benefit the business stakeholders

  • Travel will be required (~5 to 15%).

    Qualifications, Skills & Experience

    Education Minimum Requirement:

  • Bachelor’s degree with a preference for Engineering, Computer Science, Information Systems or a related field

  • Required Experience and Skills:

  • Minimum 3 years of experience as a Product/Business Analyst or similar role

  • Experience with working within a global team

  • Open and receptive to listening, able to ask thoughtful questions

  • Curious and persistent, able to discern pain points, simplify complex problems, conducting root cause analysis and identifying recommendations for improvements

  • Critical thinker who can effectively balance the needs of stakeholders and users, embracing new ideas/evidences to foster a collaborative atmosphere

  • Able to adapt to rapidly changing technology and apply it to business needs

  • Ability to understand business issues and needs, and easy rapport with peers and executives

  • Able to keep work on confidential projects within a select group and maintain confidences

  • Adept at managing diverse relationships across expertise, geography, and culture, regardless of organizational hierarchy

  • Great organization skills with the ability to manage competing priorities and coordinate activity and responses among multiple people/groups

  • Self-driven with the ability to work in a self-guided manner

  • Outstanding English (written and verbal) communication skills – able to effectively communicate complex concepts in simple ways

  • Desired Experience and Skills:

  • Prior experience in the pharmaceutical industry

  • Understanding of the Clinical Trials domain from the data collection and management perspective

  • Experience with GxP validations, System Development LifeCycle (SDLC) or working with SaaS and COTS vendors

  • What we offer

  • Exiting work in a great team

  • Competitive salary

  • Position in leading global healthcare company

  • Global projects, international environment

  • Opportunity to learn and grow professionally within the company globally

  • Representative office

  • Wide range of benefits

  • Flexible working hours, home office

  • Yearly Bonus based on company and personal performance

  • Pension and health insurance contributions

  • Edenred Benefits + meal vouchers

  • Internal reward system – INSPIRE – with redeeming option as services, goods or vouchers

  • Up to date laptop and iPhone mobile device

  • Who we are …
    We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

    What we look for …
    Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

    We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

    Current Employees apply

    Current Contingent Workers apply

    Search Firm Representatives Please Read Carefully 
    Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

    Employee Status:



    No relocation

    VISA Sponsorship:

    Travel Requirements:

    Flexible Work Arrangements:


    Valid Driving License:

    Hazardous Material(s):

    Number of Openings:


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