DHL Information Services (Europe) s.r.o.
JOB DESCRIPTION About the role: You will act as technical expert for telecom tools and monitoring. You will support internal teams providing, configuring and adapting broad set of telecom tools to fit their needs and improve performance. Telecom tools are related, but not limited, to performance, event and configuration management, compliance management, integration and automation, alerting, analysis, audit and reporting. What will you do: • Deployment and maintenance of the telecom tool set • Closely cooperate with all telecom teams to fulfill requirements for monitoring, alerting and analysis etc., by selecting and configuring appropriate tools • Assessment of new tools, and regular reviews of current tools • Consult on tools usage and provide internal trainings and guidelines • Provide expert tools usage support during incidents You should have: • Excellent analytical and troubleshooting skills • Good understanding of telecom infrastructure like switching, routing technologies, DNS and DHCP not necessarily on administrative level • Excellent knowledge of telemetry, monitoring and management protocols such are SNMP, NetFlow, Syslog, configuration API interfaces, and other related to network visibility and orchestration • Very good understanding of network security appliances and their influence to network • Good overview and understanding of enterprise and cloud network and application concepts • Familiarity with industry standards and familiarity with open concepts in multi-vendor environments • Comprehension of data storage concepts like file systems, databases, SAN and ability to interact with those systems directly (SQL, noSQL, search and cache engines…) • Knowledge of data processing, indexing, archiving and data analytics • Programming and scripting skills (one or more from following: shell scripts, python, C, Java, etc…) • Experience with Splunk, Elastic/Kibana or similar is an advantage • Communication, prioritization and organization skills • Fluent English We offer: • Great team of IT professionals and possibility of technical development • Extra week of holiday (25 days/year) • Company car/car allowance • 6 Self-sickness days/year • Permanent contract • Full salary compensation for up to 10 days absence due to illness per calendar year • CAFETERIA employee benefit program with wide selection of benefits from Edenred • On-going professional and technical trainings and certifications • Pension plan contributions • Employee Referral Program and Working Anniversary Rewards • Company sponsorship of various sports and social clubs • Huge number of internal job opportunities within the companyFor more details feel free to contact: In accordance with the legitimate interest of DHL IT Services, the candidate for this role shall provide a copy of his/her extract from criminal record.This role may not be performed if the criminal record confirms that the employee has been lawfully convicted for the criminal offence:•against property;•in the area of processing of personal data and/ or breach of secrecy of correspondence;•any other criminal offence connected with the terrorism. The submitted extract of criminal record may not be older than 3 months as of the day of its submission.