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Order Processing Specialist

City: Prague

State/Province: Prague

Country: Czech Republic

Department: Customer Business Operations & Administration

Date: Tuesday, March 7, 2023

Working time: Full-time

Ref#: 20022028

Job Level: Specialist

Job Type: Experienced

Job Field: Customer Business Operations & Administration

Seniority Level: Associate

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion.

The Associate Analyst, Purchase Ordering is responsible for taking customer orders relating to print production (paper/printing/media) and working cross-functionally with sales and warehousing to fulfill. The ideal candidate is excellent in customer service and highly organized, with a professional level in the English language (speaking/reading/writing).

The hired candidate will work standard office hours, Monday through Friday, 8 a.m. - 5 p.m. This is a hybrid opportunity, allowing the hired candidate to work from home 1-2x a week.

What We Offer:

  • Full time benefits
  • Flexible work style (1-2 days' work from home per week)
  • Continuous professional development
  • Retirement Saving Plans


  • Customer order process, communication with customers
  • Purchase orders creation towards paper mills
  • Goods availability check, delivery notes creation
  • Customer Complaints handling
  • Credit control check for direct deliveries
  • Transport ordering, communication with carriers, warehouse and suppliers
  • Inventory management, stock-takes
  • Communication with internal departments, reporting – finance, sales

  • Finance/Accounting high school related graduate
  • Previous experience with order processing and order billing
  • Previous billing experience a plus!
  • General knowledge of billing agenda
  • Experienced in Microsoft applications and SAP
  • Customer oriented approach
  • Well-organized with excellent attention to detail and able to manage workload and prioritize activities according to business need
  • Ability to work and problem solve independently
  • Able to build relationships and communicate effectively while working with internal and external contacts at all levels
  • Czech or Slovak native language
  • English in A2 (intermediate) level

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