Operations Manager

  • Full time
  • Prague
  • Posted 1 week ago

Job Description:

Key responsibilities and requirements:

  • Management and oversight of the CB, IB & CRU Operations teams in Prague, ensuring adherence to policies, processes and procedures and assist in formulating new procedures.
  • Ensure efficient team structure through effective resource management, focusing on ensuring correct skills for roles and optimum resourcing level for the team under your remit
  • Manage and mentor direct reports, actively engaging with them through team and individual meetings and the staff performance process.
  • Motivate, challenge, and ensure employees are cross trained as required to fulfill their roles
  • Ensure compliance, audit and security requirements are met
  • Drive a risk-focused culture across area of responsibility, ensuring risk items identified are tracked to remediation.
  • Gather, validate and objectively analyze relevant information to identify key issues, drawing sound conclusions and making decisions on the appropriate course of action
  • Provide clear direction to the team and clear roadblocks within their group
  • Drive a performance culture throughout the office by setting clearly defined relevant objectives and giving constructive feedback
  • Establish and maintain close relationship with local and regional business and infrastructure partners
  • Lead the transition of tasks to strategic hubs
  • Build up the retained organization in country, for example but not limited to:
  • Ownership and Management of outsourced services
  • Regulatory oversight
  • Interface management and close co-operation with local and global stakeholders
  • Ownership of issues and incidents
  • Responsibility for requirements regarding Quality Management, Risk and Control and Regulatory
  • Ability to structure and lead projects
  • Skills knowledge and experience:

  • Minimum of 5 years of relevant banking experience with knowledge and experience of working in an operations environment.
  • Deep Experience in Cash Operations activities & knowledge of a second product (Trade Finance Operations or Custody Operations, respectively willingness to step-up)
  • Proven track record in leading and motivating teams.
  • A high degree of accuracy, efficiency and attention to detail
  • Project Management Experience
  • Extensive analytical skills and solution-oriented problem solving
  • Excellent organization and prioritization skills, profound decision-making skills
  • Strong inter-personal skills and strong leadership capabilities including delegation skills
  • Excellent communication skills and ability to work in virtual global teams
  • Distinct client and service orientation
  • Innovative approach to work and continuously identify and implement process improvements
  • Structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels
  • Able to affectively assess and mitigate program risks and dependencies
  • Able to work well, apply sound judgment and make timely decisions under pressure
  • Proactive and self-driven, who appreciate the challenging and dynamic business within a matrix organization
  • Highly organized and agile,
  • Hands on mentality
  • Excellent verbal and written communication skills in Czech and English and fluent in both written and verbal
  • Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

    We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

    Click to find out more about our diversity and inclusion policy and initiatives.

    To apply for this job please visit cz.talent.com.