Network Security Support Engineer (L2)

  • Full time
  • Prague
  • Posted 2 days ago
Checkpoint Firewalls (regular)
Palo Alto Firewalls (regular)
CSM (regular)
FTD/FMC (regular)
ASA (regular)
NOC/SOC (regular)
Security (regular)
Problem Solving (regular)
Network topology (regular)
Customer Support (regular)
Responsibilities:
  • Diagnosing, and resolving problems in complex customer networks. 
  • Work with customers via collaboration tools to tackle highly sophisticated technical issues.
  • Be a member of worldwide team.
  • Work with Security platforms and technologies.
  • Engage in cross-technology collaborations to help solve issues in heterogeneous network environments.
  • Recreate customer technical problems within Cisco’s internal state-of-the-art labs.
  • Be a trusted technical authority to worldwide Cisco customers and partners.
  • Contribute to knowledge bases and troubleshooting guides.
  • Create automation and augmentation logic to speed up issue resolution.
  • Improve product quality by identifying and submitting software defects.
  • Collaborate with the engineering teams to improve product quality by identifying and submitting software defects.
Requirements:
 
  • Minimum of 2-4+ years of experience in Network Security support.
  • Strong practical knowledge of Security platforms and technology.
  • Proven crisis management skills.
  • Strong analytical, problem solving and organizational skills.
  • Strong written and verbal communications skills. BS in Engineering/Computer Science/IT and/or equivalent experience Certifications.
  • Experience with NOC/SOC.
  • A strong working understanding of Security platforms and technologies.
  • Excellent understanding of the network topology and troubleshooting of network and hardware related problems.
  • English at B2/C1 level.
  • Working, demonstrated hands-on product and technology skills in at least two of the following areas (more a plus):
    Cisco products:
    ·       Adaptive Security Appliances (ASA)
    ·       Firepower Threat Defense Deployment (FTD/FMC)
    ·       Cisco Security Manager (CSM)
    ·       Email Security Appliance (ESA)
    ·       Security Management Appliance (SMA)
    ·       Web Security Appliance (WSA)
    ·       Identity Services Engine (ISE)
    ·       Secure Access Control System (ACS)
    ·       StealthWatch

    Working, demonstrated hands-on product and technology skills in at least two of the following areas (more a plus):
    ·       Palo Alto Firewalls
    ·       Checkpoint Firewalls
    ·       Juniper Firewalls
    ·       Fortinet Firewalls
    ·       McAfee Forcepoint Sidewinder

 
Our offer:
  • B2B cooperation via Experis
  • 100% REMOTE WORK 
  • Many development opportunities and access to modern technology
  • Medicover
  • Multisport Card
  • Life insurance and many more

To apply for this job please visit cz.talent.com.