Microsoft Endpoint Manager Operations Specialist (Intune)

  • Full time
  • Prague
  • Posted 2 months ago

We are looking for an experienced MEM (Microsoft Endpoint Manager) Specialist, a professional with focus on device management via Microsoft cloud technologies (Intune), who will join our Operations team that is managing large (40k+ clients) environments. 

Your responsibilities

You will join our Client Operations team, and your work will be placed during normal business hours from Monday to Friday. There are no on-call duties and no night or weekend shifts, and we can provide you with an option to work from home. You can also expect to be involved and help on different projects.

Your tasks will include:

  • Participation in the daily operations of incident, service and change request management in various environments 
  • Application packaging and deployment
  • MEM (incl. Configuration Manager) and related technologies (Server OS, database, additional tools) maintenance 
  • Advanced troubleshooting 
  • Managing client solutions using GPO or MEM Device Configuration Policies
  • Setting up MEM Compliance Policies
  • Managing MEM Conditional Access
  • Working closely with cross-functional teams across the organization 
  • Automatization and optimization of processes 
  • Creating documentation for service operations

Your qualification and experience:

  • Experience and good orientation in Microsoft Cloud technologies
  • 2+ years of knowledge of Microsoft Endpoint Manager (Intune)
  • Additional knowledge of these technologies is welcomed: Windows Server 2008/12/16, management of Windows 10, Apps 365, SQL Server Reporting
  • Good knowledge of Microsoft EP Configuration Manager is a plus
  • Fluent English both spoken and written
  • Experience with supporting Apple environment in device management sector is more than welcomed 
  • It is your advantage if you have the knowledge of MS Azure, PowerShell

As a desktop management professional who has worked with Microsoft’s device management tools, you have also knowledge/experience with:

  • Creation of packages/applications, programs/deployment types, collections and advertisements/deployments
  • Operating system deployment via MEMCM, Autopilot
  • Image creation and customization
  • OS/MS Office/Software Updates management 
  • Advanced troubleshooting (ability to effectively work with SCCM logs, etc.) 
  • Configuration Baselines 
  • MS Defender ATP

Employee benefits   

  • 5 weeks of vacations/year
  • 5 sick days/year
  • Flexible working hours
  • Cafeteria flexible spending account (12,000 CZK/year)
  • Meal vouchers in the amount of 100 CZK per workday (55 CZK is covered by NNIT)
  • Fully covered MultiSport card enabling free entry to sport facilities in Czech Republic
  • Free breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
  • Free fruits and vegetables
  • Wide selection of tea and coffee for free
  • Yoga classes in the office on Mondays
  • Height-adjustable tables, relax zones with Xbox, PlayStation and ping pong
  • Czech and Danish language lessons
  • Annual flu vaccination for free

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