Expedia Group is currently looking for motivated individuals, with a bias to action, and who have an obsession for customer satisfaction to join our Market Operations contact center team.
In this position, you will focus on providing inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travelers
You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience.
Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time.
What you’ll do
Who you are
Relentlessly Strive for Better
Have a Bias to Action
Be Open and Honest
Be Data Driven and Business Judgement Led