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Job Overview

Key Account Manager provides the key client relationship to a client or clients through relationships with senior managers in the client organization. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Essential Functions:

• Understands the key priorities of the client(s) to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
• Builds long term-relationship with client(s), and acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA products, consulting and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Typically interfaces with marketing, market research, sales management and/or IT at the manager level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Effectively manages contract renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts.
• May work with global and regional account management in the pursuit of multi-country opportunities.
  
  Qualifications:

• Bachelor's Degree
• At least 4 years of relevant sales or account management experience and/or solution sales management experience with responsibility for managing complex deals with customers
• Ideally experience in Pharma industry
• Strong commitment to achieve and exceed assigned goals
• Motivated and able to demonstrate initiative
• Excellent negotiation and consulting selling skills
• Proven expertise in account planning and accurate sales forecasting
• Proven execution ability under tight deadlines and pressure
• Excellent presentation skills
• Other key personal attributes include creative and solution-oriented mindset, self-motivation, energy, and resilience
• An attitude to working collaboratively and effectively with others in and across the team to accomplish goals
• Fluent English and Czech and/or Slovak (written and spoken)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com