Junior Office 365 Operations Engineer

  • Full time
  • Prague
  • Posted 2 weeks ago

As an Office 365 operations specialist, you will work for our Office Online service team in our Digital Workplace department. You will be managing the services within the Microsoft Office 365 Platform such as Exchange Online/Exchange Server/Exchange Hybrid Configuration, Teams, OneDrive and SharePoint Online for our global customers.

As an Office 365 Operations Specialist, you will work for our Office Online service team in our Digital Workplace department. You will be managing the services within the Microsoft Office 365 Platform such as Exchange, Teams, OneDrive, and SharePoint for our global customers.

Your responsibilities

  • Operations and daily maintenance of Exchange, Teams, OneDrive SharePoint Online and other Office 365 related services for our customers
  • Help customers planning and implementing their IT strategy
  • Help our presales team on meetings with customers
  • Support your colleagues with complex cases and handling service requests, changes or problems
  • Cooperating with your global team including colleagues from Denmark, China and Philippines on a daily basis
  • You find it interesting to understand the client’s everyday needs and you use this to give NNIT customers optimal solutions:

  • 80% solving maintenance issues / tickets, service improvements – L1 and L2 level
  • 20% analysis, documentation, configuration management
  • Qualifications and Experience

  • 1+ years of working experience with Office 365 services: Exchange Online OneDrive SharePoint Online Teams Other Office 365 services
  • Knowledge about how to drive support cases towards Microsoft
  • Your experience covers PowerShell, Licenses, Azure MFA, Azure AD Connect and knowledge about the Conditional Access concept
  • Very good knowledge of English; written and spoken
  • Willing to learn new technologies as we will support your personal development in the technology related with your business field
  • Employee benefits

  • 5 weeks of vacations/year
  • 5 sick days/year
  • Possibility to work from home
  • Referral program
  • Cafeteria flexible spending account (12,000 CZK/year)
  • Meal vouchers in the amount of 100 CZK per workday (55 CZK is covered by NNIT)
  • Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic
  • Breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
  • Free fruits and vegetables
  • The wide selection of tea and coffee for free
  • Height-adjustable tables, relax zones with Xbox, PlayStation and ping pong
  • Czech and Danish language lessons
  • Annual flu vaccination for free
  • To apply for this job please visit cz.talent.com.