IT Technical Support with French

  • Full time
  • Prague
  • Posted 2 weeks ago

Tap.Talent

French (nice to have)
IT Support (nice to have)
Helpdesk (nice to have)
For one of our Clients, global technology company, we’re looking for French- and English-speaking person for IT Operations Technical Support role. It’s a great opportunity for someone who would like to start their career in IT area.

Your responsibilities:
  • Being the first point of contact for global customers
  • Troubleshooting technical/functional issues
  • Log Incidents / Requests and maintain ownership
  • Utilize our Client’s Knowledgebase, policies and processes to find solutions
  • Challenge the status quo and help our Client to constantly improve
Requirements:
  • Advanced French and English skills
  • Strong customer service skills
  • Enjoy working in a team environment
  • Interest to learn, and maintain/enhance knowledge
Our Client offers:
  • Sharing the costs of sports activities
  • Contract of employment (5700 pln gross)
  • Private medical care
  • Life insurance
  • Remote work opportunities
  • No dress code
  • Meal passes
  • Sharing the costs of tickets to the movies, theater
  • Charity initiatives

To apply for this job please visit cz.talent.com.