IT Support Specialist

  • Full time
  • Prague
  • Posted 2 months ago


Active Directory (regular)
Hyper-V (regular)
Windows Server (regular)
Język Angielski (advanced)
IT Support Specialist

Job scope:

  • Responds to, resolves and follows up on reported issues
  • Perform installation of server operating systems, software, and hardware
  • Ensure core business applications availability across the fleet 
  • Investigate root cause of system failures and propose corrective actions to prevent future occurrence
  • Maintain the lifecycle of system agents, patching, system compliance and capacity planning
  • Installs, monitors, and manages Windows, Virtualized (“Hyper-V”) server infrastructure
  • Maintains and monitors Compliance to company security policies; Administrative Accounts use, Anti – virus, Patch status, Services etc.
  • Plans, coordinates and supervises ICT related hardware installations on board with makers, suppliers, shipyard or crew (e.g. satellite antennas, below deck units, network and connectivity cabling) according to ship’s particulars
  • Controls and approves certain ICT related invoices e.g. vsat carrier, e-mail service carrier.
  • Experience working in an IT support role – Troubleshooting skills
  • Hands on experience with Windows 10
  • Hands on experience with Windows Server and it’s features: DHCP, DNS, GPO, AD, File sharing, Printing (minimum: Windows Server 2012R2 or higher)
  • Familiarity with virtualization – Hyper-V
  • Knowledge about installation and configuration of servers
  • Ability to patch and upgrade servers
  • Basic networking knowledge: Routing, Firewall configuration, Proxy, VPN
  • Basic knowledge of Microsoft 365 environment
  • Ability to build user documentation
  • Good english skills
  • Willingness and ability to travel internationally also on short notice
  • Flexibility in work times and reachable for ships also during weekends or holidays.

Good to have:
  • Knowledge of IT support and services for vessels and marine industry
  • Basic knowledge of Satcom concepts and technologies.

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