The Career Potential
Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It’s who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
We are becoming QuidelOrtho and we are forging the future of diagnostics. To support this exciting journey our HR team is growing and looking for a new HR Operations Lead EMEA.
Reporting to the Senior Manager, Global HR Operations, the EMEA Lead shall support with and have accountability for regional projects and initiatives. The EMEA Lead will have a specific focus on the broader regional activities and their connection with the global processes. The EMEA Lead shall promote and lead the team to provide excellent customer service and provide day to day leadership to the EMEA HR Operations team and provide coverage as required. The EMEA Lead shall provide team leadership and supervisory support.
The EMEA HR Lead shall provide dedicated support and guidance to the EMEA Employee population, Leaders and HR Business Partners with specific focus on HR transactions related to data maintenance, HR data reporting, onboarding, payroll, process and systems, and policy.
The EMEA HR Lead will assist the Sr HR Operations Manager, in a regional capacity, in developing effective and efficient processes to better improve the employee experience during the employee lifecycle and to promote the use of company systems in doing so.
In addition to the day to day aspects, the role will spend a considerable amount of time and effort in developing, and delivering improved P&C business processes and supporting Business Partners with local initiatives, improvements, and policies.
What You’ll Be Doing:
Lead regional team to promote and execute the vision and strategy of the department. Providing, leadership, guidance, and coaching. Ensuring both a focus on customer service and stakeholder engagement as well as high quality transactional data management.
Team coverage as required.
Project planning & management of mid to large scale regional projects.
Including coordination to improve the HRIS functional systems, processes, and policies. Provide guidance on regional rules, regulations, and laws.
Interaction with P&C Business Partners to ensure compliance, consistency and adherence to company policies and applicable employment law.
Establishing and fostering consultative relationships with leaders throughout the organization in order to understand the business and help create the appropriate EMEA HR Operations solutions. Collaborating with other leaders within the People & Culture department to ensure a seamless and integrated employee experience across the full employee life cycle.
Support HR Ops specialists in processes for managed countries, including policy review and revision. Ability to create and document effective and efficient processes and critically examine tasks and processes to improve effectiveness and efficiencies
Ability to understand and connect Local / Regional / Global requirements / needs
Making and taking responsibility for, and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving the emerging problems. Being an escalation point for HR Ops Specialists for decision making responsibilities and escalating as required.
Use company systems to deliver impactful reporting/analytics on key talent metrics such as headcount, retention, turnover, promotion rates, engagement, onboarding experience, leave tracking, employee performance, etc. Partner with P&C Business Partners and other Centers of Excellence to develop a standard set of key performance indicators to assist with decision making and drive regional people decisions.
What You’ll Need to Succeed:
3 + years in broad ranging HR experience
People Leader Experience
Demonstrated ability to design, implement and leverage HR strategies to help drive measurable business results
Strong business facing skills
Advanced knowledge HRIS and/or Payroll systems
Fluent – English (any other language skills are desirable like Arabic, Spanish, Danish, Norwegian or Swe)
Strong communication skills required
Travel Frequent (20%)