Find jobs

Head Service Center (80 – 100%)

Alpiq Services CZ s.r.o. drives in Prague an important Service Center that hosts entire teams and many employees for various Alpiq divisions. Business processes such as information technology, human resources management, and finance are present already. The Service Center in Prague is considered a key competence for fast initiatives, dedicated growth or scalability of teams, and agile business reactions. It contributes to Alpiq's sustainable energy business with equivalent, cost-effective professionals, dedicated to business excellence throughout Alpiq's activities.

Your responsibilities:

  • Operating the Prague location of Alpiq as a service center for nearshored teams and for Alpiq subsidiaries (FTE ~ 110)
  • Offer and operate the Alpiq Prague location as (i) an attractive organizational and logistical infrastructure (ii) for units, departments and teams (iii) to move a subset of positions, from regular Alpiq support and group center activities, to the nearshoring location, mainly but not only from Switzerland (iv) in order to substantially reduce the total cost per position
  • Nearshoring service, as a group service, available for all functions of the company
  • Making sure the nearshoring service comprehends the required regional services like facility mgmt, HR and IT services, and minimal finance/tax services needed for CZ
  • Supporting all concerning managers from the HQ and the various divisions with advice and with a complete service along the life cycle of nearshored teams and positions
  • Providing an adequate platform for on-demand scaling of teams (means ramping up and ramping down, on demand), with a well-managed set of body-leasing and consulting partners
  • Installing and maintaining appropriate management over all nearshoring teams, making sure that delegation of work, collection and integration of results, and appropriate scale up/scale down of external partners happens within given quality and quantity limits
  • Participation and contribution to the appropriate governance of the nearshoring operation
  • Responsibility for the budget, the personnel and the projects related to the Alpiq Service Center Prague, except for the nearshored teams and positions, which are cost-wise attributed to the respective departments in the (business or functional) divisions
  • Representation of the service center as Managing Director of the legal entity (Ltd.)


Your qualification:

  • Experienced manager, with 7+ years of experience in senior management, with nearshoring or service center background in CZ.
  • A manager with experience with a Swiss headquarters is preferred, any other middle European headquarters are an asset.
  • Experience with local recruitment of key persons like team managers or key specialists necessary, maintaining a strong network in CZ
  • Proven track record in people development and people management, leading at least two line managers
  • 3+ years of experience in evaluating and utilizing local service partners for scaling workforce and for project execution
  • Stakeholder-friendly communication with good standing in front of executives
  • Decision maker, able to make quick and qualified decisions.
  • Advanced Czech and English language skills are a must, good German an asset, and other European languages considered valuable.


As well as a competitive salary, Alpiq offers a comprehensive benefits package to employees, details can be find at:

We’re looking forward to receiving your application online. Please submit your CV with a covering & motivation letter highlighting your relevant skills & experience and why you see this role as a perfect fit for you.
Only applications that fully meet our requirements will be considered.

What's also important to us:

Alpiq Services CZ is an important shared service center of the Swiss Alpiq group and provides high quality services in areas such as IT, finance, scheduling or risk management. It has constantly grown in the last few years and is comprised of highly qualified, experienced and certified specialists. Due to these high requirements and expectations, it’s important to us, to use contemporary and attractive employment conditions to attract the best talent. At Alpiq Services CZ, we offer the following benefits:

  • Annual leave of 5 paid weeks
  • 10 days of "sickdays" (fully paid sick leave)
  • Year-end recognition in a value of one gross monthly salary
  • Annual package to Cafeteria account set but functional level
  • 500 CZK monthly contribution to Cafeteria for relaxing activities
  • 2000 CZK monthly contribution for private pension insurance
  • Financial loyalty reward provided every 5th year with the company
  • Referral bonus 15.000 CZK as a reward for recommending new colleague
  • Free language courses (English, German, Czech)
  • Flat rate meal programme with an average value of 1.200 CZK per month
  • Free refreshment in the office (soft drinks, fruits)
  • Voluntary social and sports activities
  • Informal dress code
  • International environment with more than 20 nationalities
  • Pleasant working atmosphere & environment in the very downtown of Prague 1 (metro Můstek and Národní třída – walking distance up to 5 minutes)

Diversity and Inclusion

At Alpiq, we believe in the power of diverse teams. We pay great attention to keeping our recruiting process free of any discriminatory bias and we actively use diversity as a selection criteria, when personal and functional requirements are met. We always strive to create an inclusive company culture, and an example of this is, that we try to offer part-time solutions for candidates who match our requirements. Is that important to you and are you really keen on a role, that is only posted as full time? If yes, then please reach out to us and we will check if we can find a solution that works for both sides.

Data protection and process

At Alpiq, data protection is an important topic. Please pay close attention to the corresponding disclaimer, which appears in the online application form and explains in detail, what we do with your data. In regards to the recruiting process, we want to keep it as fair and transparent as possible. Even though we try to consider candidate needs individually, we are not always able to avoid standard communication, due to the high number of applications. Therefore, we kindly ask for your understanding. For more information about our recruiting process and some useful tips and tricks on how to apply, please follow this link.

So are you ready to apply? Or do you need more information about Alpiq Group -> go to the website here.


  Typ úvazku

To apply for this job please visit: