GV Associate Service Center Representative
We are currently looking for a talented GV Associate Service Center Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communication with clients and resolving issues. After passing all our necessary trainings for the role you will be able to deliver a high quality service for our international clients.
A GV Associate Service Center Representative will act as an initial point of contact for managers or/and employees of ADP’s clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.
ROLE IN TERMS OF TASKS
Responding to inquiries on a specific problems with a payroll or/and related issues
Being an administrative support for a payroll team
Reporting & preparing analysis, translating documents etc.
Gathers relevant information and inputs the evidence required IT system
Ensures and oversees that referral information/issue is appropriately forwarded to a relevant service/person
Follows-up with customers on issues that cannot be resolved immediately
WHO WE ARE LOOKING FOR
We are seeking for candidates who are eager to learn new things and willing to grow and develop themselves.
Customer service attitude
Spanish and English languages – intermediate
Excellent Communication skills (verbal and written)
Experience in troubleshooting and problem-solving skills
Ability to multitask
High school diploma
Competitive salary and an annual bonus
Friendly international environment
5 weeks of vacation per a year
Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
Meal tickets, Free beverages
At ADP, you will have the potential to continually progress, within one global organization.