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Group Business Process Analyst


Fortuna has become an established brand among customers within just a few years. We became a proud international Family of companies carrying Fortuna Entertainment Group from the first betting shop. We want to go further and be known for having the best tech departments offering our employees the usage of modern technologies and being part of many exciting projects. Our new home is the remarkable Churchill II building, which has a view of Prague. Every detail underlines the company's corporate culture and represents our values. We make every decision and measure every outcome based on our values. Therefore, we focus on keeping accountability, boldness, and customer-centricity at the heart of our philosophy. The workplace layout is 100% ecological, providing ideal conditions for everyday work. We all work as one team and treat each other with respect, openness, a sense of honour, and respect for individual and cultural differences.

Do you want to be one of us?

FEG is looking for a new member to join their Business Process Automation department in the Group Business Process Analyst position. In this role, you will use process management best practices to increase stability, transparency, efficiency, and user experience of business processes. You will support business units with processing business changes, implementing them and providing improvement insights. That is why we need someone with an advanced understanding of business functions and experience in leading business process mapping and improvement initiatives projects.


  • Support Process owners with the design and production of metrics used to measure efficiency and effectiveness in processes
  • Provide subject matter expertise on processes when representing the Business Process Automation department in projects and other meetings
  • Provide mentoring on process management, documentation and process tools to Process owners and other Process participants
  • Cooperate closely with Group Automation & AI Discovery Analysts to inspect business processes for automation opportunities

We Require

  • Experience with business process KPIs definition
  • BPMN 2.0 knowledge expected, UML is an advantage
  • MS Visio/ Enterprise Architect experience preferred
  • Experience in dealing with top management
  • Excellent facilitation and analytical skills
  • Outstanding communication and presentation skills
  • Fluent in Czech and English language

We Offer

  • Variable compensation bonus
  • Five weeks of holidays
  • Flexible working hours and home office
  • Individual career development plan
  • Meal allowance and Cafeteria Benefit System (universal vouchers for sport, culture, travelling, and health)
  • Special offers and discounts from our partners (Dr Max, Datart, Škoda Auto)
  • Various events for employees (tickets for sports events, Well-being programs, workshops, conferences)
  • The gym (open 24/7)
  • An informal environment with no dress code
  • Fresh coffee by our Barista, fruit Mondays
  • Modern offices in the Churchill office complex with views of Prague castle

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