About TMF Group
TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.
Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance – whether a company wants to globalize, or whether they need support to streamline existing operations.
With operations in more than 85 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.
About the role
Deliver all Global Onboarding implementation/onboarding Projects in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting), where the successful implementation of service resource skills and processes are critical to project success and enabling the TMF contracted Services to be delivered to the client
Main point of contact for clients and internal stakeholders for Projects assigned. May report into Program Managers as the project requires
Ensure the contracted services are delivered, and manage any deviations through correct Contract & Change Management standard (i.e. Change Requests, Addendums, etc)
Produce relevant global, regional and/or local project plans to manage interdependencies; aligning with Clients and internal stakeholders to ensure dates are achievable and Project Plans are kept up to date
Manage the project end-to-end and all it’s deliverables (Internal briefings, Kick Off Calls, Status Updates, SteerCos etc)
Accountable for a yearly revenue goal assigned by line manager
Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues
Create and maintain all required project output (Project Plans, RAID logs, Stakeholder lists, Governance plans, Comms plans, etc) – for further specifics approach line manager. Ensure these are all stored in TMF designated tool (i.e. Teams, Sharepoint, etc) for easy access to line manager and back ups
Provide clear, concise and detailed handover to back-ups prior to any leave periods. Notify affected stakeholders and comply with local & global TMF country policies
Ensure any BAU requirements are set up with the appropriate teams (SLAs, KPIs, Tools, etc), and a compliant handover is performed, such that Clients are not affected negatively by the handover to BAU
Attend and provide all required Project updates, providing the most up-to-date and correct details to ensure accurate forecasting
Manage the expenditure within the On-boarding Implementation Project, ensuring all costs and effort are recorded and services delivered
Effectively manage the stakeholders, incorporating all required project work-streams
Ensure products and services delivered within the Onoarding Implementation Project are within time and budget constraints and meet the required level of quality
Monitor the project/s assigned, ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented, escalating appropriately where required
Perform Lessons Learned where appropriate and share with relevant stakeholders
Support Practice Head with initiatives aimed at improving and promoting the Accounting & Tax global onboarding practice
Team player, support development of more junior team members (if the case) through delivering constructive feedback and support as needed
Attend required internal and external meetings
Keep up to date with, understand and use the Implementation and onboarding implementation processes and tools for global Accounting and Tax services
Ensure the central support teams and/or local offices adhere to the A&T onboarding implementation defined procedures, using the appropriate and approved escalation process where/when necessary
Establish and maintain relationships with both clients and TMF local delivery teams throughout the Implementation phase
Provide relevant and required A&T outputs to clients as/when required (data packs, calendars, etc)
Provide solutions to the client for issues/gaps that appear during the Implementation life cycle
Work closely with Solution Architects, Sales, internal teams in order to ensure a OneTMF approach
The successful candidate will have demonstrated strong client facing and project management skills (PMP and/or Prince 2 certification are a plus), accustomed to speaking and negotiating with client C-levels, performing proactive risk management and appropriate contract management ensuring that the solution delivered meets the scope and contract signed.
The Accounting & Tax OPM will perform stakeholder & project governance management both externally and internally, communicating with both client stakeholders and TMF stakeholders (i.e. Local Offices, Technical Teams, Management/Leadership, Colleagues and others when applicable).
Additionally, the A&T OPM will create, maintain and deliver the required project outputs (as required by department management) to satisfy the correct tracking of the project and updates towards clients.
Accounting and Tax Knowledge: The A&T OPM will additionally have a background or acquired knowledge of Accounting and/or Tax processes, understanding from a generalists’ perspective how Accounting is set up, structure, dependencies, implications, outputs and timelines.
Fluency in English is a requirement, additional languages (e.g. Spanish, mandarin, others) are a plus
Project Management certification is a plus
Experience working with middleware solutions is a plus
Timetable flexibility is required to manage multi-country, multi-regional projects. The company will also provide flexibility in order to compensate that late/early calls
Make an impact
Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in
Be part of One TMF
At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
A world of opportunity
Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.