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Genesys Consultant

Who are we looking for?

EmbedIT is seeking to fill the position of Genesys Consultant within our Competency Center. Your key initiatives as consultant will be realized in your ability to acutely define business needs, bring them into fruition and ensuring that they are stable. Designing architectures to guide business into the future, by ensuring that growth is anticipated and our solutions are utilized to full potential. Key to this role is a person that thinks out-of-the-box, and has the mindset for innovation.

Your future role
Architecture of Genesys platforms to drive business
Deliver innovations within the Genesys suite
Act as mentor to junior support members
Act as problem owner on designated solutions
Cooperate with country business teams for gathering and clarification of requirements
Cooperate with Project Management on project and release scoping
Cooperate with local country Genesys operational teams for guidance and support
Your experience and skills
Genesys Framework & Reporting
Genesys SIP Server
Genesys OCS
Genesys Social Media and eServices
Ability to define and drive priorities
Ability to communicate at an Executive level
Creative problem solving, result oriented
Ability to cooperate and take solution lead in multi-vendor teams
Fluent English, oral and written
Nice to have

GVP, Info-Mart, Genesys WFM, GIR, Oracle/MS SQL Skills, Cassandra, Appache
DBA / Virtualization / Scripting

Join our EmbedIT family and enjoy

Easily negotiable flexi office
Motivating yearly bonuses
5 weeks of paid vacation
5 days Personal time off
Meal allowances
Private medical care
Contribution to pension scheme
Possible foreign business trips
Complimentary tea, subsidised coffee, free fruit on Mondays and Wednesdays
Relax room & games room
Yoga lessons & Massages  No job type

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