A fantastic opportunity has arisen for an experienced Director of Rooms Division to be part of The Fairmont Golden Prague.
Reporting to the Managing Director, the Director of Rooms Division directs and oversees all aspects of the hotel’s Rooms Division planning and service. The candidate will be instrumental in gaining and retaining guests and customers for the entire organization.
The Director of Rooms Division conveys the hotel’s image and atmosphere through an exemplary attitude, warm and friendly welcome, availability and frequent presence on the floor and ensures the highest quality in all areas of Rooms Division, especially the guest journey and arrival and departure experience are delivered and guests’ expectation exceeded. The candidate supports the brand’s vision of turning moments into memories.
The Director of Rooms Division will act as an “orchestra conductor”, to ensure that all parties involved in the Rooms Division (namely the heads of front office, housekeeping, Concierge, guest relation, Fairmont Royal Service, front of house) are working together with the same goals for the operation, ensuring an optimal guest experience as number one priority.
The successful candidate will establish a solid pre-opening team that will help position the hotel as a preferred destination for travelers and visitors to and in Prague.
Your experience and skills include:
Passion and Creativity
Financial and quality focus
Bachelor’s Degree in hospitality required.
Previous experience in a sizeable international luxury hotel with multiple outlets and event space and previous pre-opening experience in the luxury segment will be essential. Focus on sustainability is imperative. English language skills are a must, Czech language skills are an asset.
You will have 10 years experience and be able to illustrate previous successes in a comparable luxury environment.