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Digital Workplace Specialist

We’re proud to support business that has so much impact on our planet and we are able to do it with access to top technologies, while constantly developing internal resources and solutions. The Team spirit with no-silo culture allows us to stretch boundaries and reach amazing goals we’re all proud of.

The Digital Workplace IT Specialist focuses on the End User Compute employee experience improvement and performs activities related to the implementation, configuration, and on-going support of business information systems. Applying problem-solving skills and the knowledge of best practices to solve issues related to management, deployment, and operation.

Your responsibilities:

  • Be able to establish conceptual documents and able to conduct and steer knowledge transfer workshops
  • Help develop and maintain governance and standards for using productivity tools
  • Understand the business needs and assist in collecting and identifying functional requirements
  • Develop high level solution and low-level solution designs for new digital workplace services in compliance with given processes and methods on Business Relationship Mgmt request
  • Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing
  • Transition and transform existing technologies in a global delivery model including setting up the knowledge transfer, coaching and possible training
  • Validate new solutions and create business cases to get the management approvals
  • Documentation required for transition to operation (e.g., service description, service specification, operational manuals)
  • Continuously improving the services and coordination between Business, IT Engineering, IT Support, and IT Security
  • Use problem-solving skills to understand client pain points and troubleshoot as challenges arise

Your qualification:

  • At least 3 years of experience working with IT in the processes of digital work tools in a business environment
  • Strong understanding of IT Workplace processes, applications, and technology
  • Strong understanding of Unified Endpoint Management: Autopilot, SCCM, Intune, Endpoint Security, Release Management and Patch Management
  • Good understanding of Microsoft Office 365, Azure AD (Exchange, Teams, SharePoint, OneDrive), and related products
  • Ideally good understanding of Citrix, Virtual Desktop Infrastructure.
  • Knowledge of ITIL4 framework
  • Service customer oriented

What's also important to us:

Alpiq Services CZ is an important shared service center of the Swiss Alpiq group and provides high quality services in areas such as IT, finance, scheduling or risk management. It has constantly grown in the last few years and is comprised of highly qualified, experienced and certified specialists. Due to these high requirements and expectations, it’s important to us, to use contemporary and attractive employment conditions to attract the best talent. At Alpiq Services CZ, we offer the following benefits:

  • Annual leave of 5 paid weeks
  • 10 days of "sickdays" (fully paid sick leave)
  • Year-end recognition in a value of one gross monthly salary
  • Annual package to Cafeteria account set but functional level
  • 500 CZK monthly contribution to Cafeteria for relaxing activities
  • 2000 CZK monthly contribution for private pension insurance
  • Financial loyalty reward provided every 5th year with the company
  • Referral bonus 15.000 CZK as a reward for recommending new colleague
  • Free language courses (English, German, Czech)
  • Flat rate meal programme with an average value of 1.200 CZK per month
  • Free refreshment in the office (soft drinks, fruits)
  • Voluntary social and sports activities
  • Informal dress code
  • International environment with more than 20 nationalities
  • Pleasant working atmosphere & environment in the very downtown of Prague 1 (metro Můstek and Národní třída – walking distance up to 5 minutes)

Diversity and Inclusion

At Alpiq, we believe in the power of diverse teams. We pay great attention to keeping our recruiting process free of any discriminatory bias and we actively use diversity as a selection criteria, when personal and functional requirements are met. We always strive to create an inclusive company culture, and an example of this is, that we try to offer part-time solutions for candidates who match our requirements. Is that important to you and are you really keen on a role, that is only posted as full time? If yes, then please reach out to us and we will check if we can find a solution that works for both sides.

Data protection and process

At Alpiq, data protection is an important topic. Please pay close attention to the corresponding disclaimer, which appears in the online application form and explains in detail, what we do with your data. In regards to the recruiting process, we want to keep it as fair and transparent as possible. Even though we try to consider candidate needs individually, we are not always able to avoid standard communication, due to the high number of applications. Therefore, we kindly ask for your understanding. For more information about our recruiting process and some useful tips and tricks on how to apply, please follow this link.

So are you ready to apply? Or do you need more information about Alpiq Group -> go to the website here.


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