We Dream. We Do. We Deliver.
As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar – two leading full-service digital agencies.
Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.
We are looking to reinforce our Cloud Solutions team with an all-rounder DevOps Specialist that will be based in our Prague or Brno office. The candidate should be passionate toward cutting edge technologies and how to constantly improve software deliveries, with proven track record in Cloud Computing.
Deploy, manage, and operate modern, scalable, highly available, secured and fault-tolerant systems
Automating and orchestrating workloads across public cloud providers
Building and setting up new development tools and infrastructure in an automated consistent way
Work with customers and other teams to troubleshoot customer environments to resolve issues, improve quality and increase user satisfaction
Provide guidance and recommendations to increase efficiency and reduce customer incidents • Working on ways to automate and improve development and release processes
Ensuring that systems are safe, secured against cybersecurity threats
Develop tooling and processes to drive and improve teams and customer experience
Working with software developers and software engineers to ensure that development follows established processes and works as intended
Participate to release management, from development/test environments into production
Design, implement and maintain effective build and deployment pipelines, facilitating continuous integration through deployment, config management and system monitoring
Provide incident response, troubleshooting and root cause analysis for IT operation issues as well as assistance in resolution
Proactive monitoring of the environments to detect potential failures or compromises, ensuring full availability as required, as well as possible options for improvements
Support internal and external customers on multiple platforms
Document products, processes, and tools with a high quality
Continuous improvement following company’s internal education program
Communicate well and good in client relationship, effective at understanding our product portfolio and how to promote our offer
Knowledge of at least one cloud offering: AWS, Azure, GCP
Professional experience and a high-level understanding of Linux or Windows systems fundamentals and their implications
Understanding of Networking, Security, Web servers, Web services
Proficiency with at least one scripting language
Professional automation experience with at least one configuration/deployment management tool
Good expertise on container technologies such as Docker, Kubernetes
Experience working at least with one of the following languages: Python, , PHP, Ruby, Java, PowerShell
Proficient with git and git workflows
Proficient in leveraging CI/CD tools to automate builds, testing and deployments
Experience working in an Agile fast-paced, DevOps environment
Excellent problem solving/analytical skills and knowledge of analytical tools
Ability to multitask in a fast-paced environment
A curious nature, thinking outside the box
Ability to provide outstanding customer service, be a good listener, work well with others and trusted by colleagues
Self-motivated, able to work independently, and takes initiative
Strong sense of ownership, self-drive, and innovation
Fluent in English (French or German as a plus), Excellent verbal, written communication skills
Why should you join our team?
We are cooperating with an all types and sizes of clients from all around the world which allows us to provide a very diverse portfolio of projects and technologies to choose from to our people.
Your contributions will have a distinct impact on our clients