Customs & Compliance Expert

  • Full time
  • Prague
  • Posted 2 months ago

Customs & Compliance Expert

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.
The EMEA Customs and Compliance team provides import and export solutions and consulting that
contribute to low cost, competitive, predictable and compliant supply chain execution across the borders.
We are looking for a Customs Operations and Compliance Specialist as defined in this job description.


  • Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives related to Customs Operations.
  • Works on problems of diverse day to day import/export operations at country/regional level.
  • May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
  • Exercises independent judgment within generally defined policies and Customs Operations import/export expertise to identify and select solutions. Ability to handle the most unique situations for Customs Operations.
  • May seek advice in order to make decisions on complex business and
  • compliance issues.
  • Manages customs operations and compliance activities for a given country and/or group of countries.
  • Ensures compliance with complex of and country/regional/global trade regulations in a rapidly changing regulatory environment.
  • Manages customs broker activities and works with customs broker performance metrics, including management of related customs (Duties/VAT, broker fees, etc.), driving alignment to Customs Operations turn-around-time (TAT) & compliance to customs broker manual.
  • Works to support the Regional Customs Broker Strategy.
  • Supports Customs Broker Assessment & provides audit support
  • Engages with HPE Global Trade and other organizations as required.
  • Supports regional advocacy efforts as required (engagement with government authorities)
  • Supports emerging markets exploration & execution and provide Customs Operations guidance.
  • Identifies opportunities for Customs Operations process improvement and leads/develops recommendations and provides insight for management.
  • Communicates Customs Operations requirements and guidelines to the regional and global business unit teams.
  • Knowledge and skills:

  • Ability to understand and interpret EU/Country/International trade regulations in a rapidly changing regulatory environment.
  • Customs Broker Management experience – establishing TAT, measuring performance, ensuring compliance to contract, broker manual, HPE internal policies/government regulations.
  • Experience with conducting broker assessments, conducting comparison across multiple broker partners and prior experience with government authorities during Customs audits.
  • Demonstrated experience with responding to routine inquiries by Government authorities.
  • Good understanding of supply chain trading flows.
  • Basic understanding of supply chain processes (plan, source, make deliver).
  • Basic ability to understand Customs requirements and engage on projects for emerging markets.
  • Strong written and verbal communication, presentation and influencing skills;
  • Mastery in English and local language.
  • Extensive knowledge of Advanced MS Office
  • Good internal and external relationship management skills.
  • Good project management skills.
  • Strong business acumen and technical Customs Operations knowledge.
  • Understanding of national and international trade requirements to align customs/trade function with business objectives.
  • Strong analytical skills.
  • Leadership skills including team-building and conflict resolution and management.
  • Capable to work across multiple countries and businesses; works horizontally and vertically.
  • Education and Experience Required:

  • First level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of experience in a customs/global trade function.
  • What we can offer you:

    Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

    If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at 

    Join us and make your mark!

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    Supply Chain & Operations

    Job Level:


    Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

    HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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