With over 50 years experience, Interhome is one of Europe’s leading providers of quality holiday homes and apartments. The Interhome Group Headquarters are located in Zurich and Interhome operates a modern Customer Experience Center with 60 multi-lingual staff from Prague, Karlin. Right now we are looking for a native French speaker with a positive attitude to join our review team. You should be willing to learn and enjoy working in a multicultural environment.
Translation of customer reviews from French to English language and vice versa.
Moderation of Interhome customer reviews.
Communication with internal and external stakeholders by email and phone.
Participation in projects as assigned by management.
Follow all regulatory policies and procedures, privacy and security standards in accordance with Interhome (standards policies)
Prioritization of daily tasks, reporting to Team lead.
Work with SAP, Microsoft office.
Cooperation with other duties as assigned by management
Native French speaker (French language as mother tongue). Fluent English.
Excellent interpersonal and communication skills (written and oral).
Ability to work independently in order to meet goals.
Capable of multitasking.
Capacity to remain calm under pressure.
Travel industry, customer service and/or editor experience are an advantage, but not a requirement.
Last but not least passion for offering the best in customer service
What benefits is HHD offering:
competitive salary for hospitality sector
determined contract for 1 year with possibility of change to undetermined contract (3 months trial period)
50% extra for weekend and CZ Bank Holidays hours
25 vacation days
entry training and further trainings throughout the year
Multisport Benefit card (partially paid by Employer) or 500 CZK/month charged to Sodexo Flexi card
annual ticket for public transport in Prague paid by Employer
health web app ulékaře.cz
2 sick days
Bday day OFF
up to 50% discount on all Interhome Group properties
corporate events and team-building activities
working in a stable company with professional development opportunities
If you can imagine yourself in this role, then please send your resume and cover letter in English and French language to us.
To apply for this job please visit:cz.indeed.com