Business Support Analyst

  • Full time
  • Prague
  • Posted 3 weeks ago


IT Support (nice to have)
businesssupport (nice to have)
ITanalyst (nice to have)
Databases (nice to have)
Business Analysis (nice to have)

Role Summary: 
Business-System Analyst is responsible for understanding both business and system perspective. On business side he is responsible for understanding processes, goals and objectives, while on technical side he embraces deep understanding of system components, their purpose, dependencies and data they are working on. This wide scope of insight concentrated within single role enables Business- System Analyst to extremely efficiently propose solutions to business problems, clearly translate business requirements to system specification and support delivery team to accurately address problems without overcomplicating issues. 

  • Work with Business Analysts, Product Owner and other stakeholders on gathering and documenting project requirements. 
  • Participate in translating business requirements into product backlog. 
  • Translate business requirements into technical specifications and create deliverables in different phases of the project lifecycle by decomposing functionality/use cases. 
  • Identify and evaluate the impact of change requests within the business application and all upstream/downstream systems. 
  • Maintain contacts with the data provider’s IT support team to report any outage or data discrepancy. 
  • Liaise with onsite and offsite development teams on a daily basis to monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. 
  • Create and review test cases and test plans with the business users. Conduct functional and smoke testing. Track defects and releases. 
  • Conduct user acceptance testing, user training, and troubleshoot production incidents 
Key skills: 
  • 3+ years. of experience in business-system analysis. 
  • Experience with SDLC and iterative software development approach (e.g., Scrum). 
  • Experience in data analysis, data model analysis and system impact analysis. 
  • Experience in a fast-paced, dynamic, team-based environments along with some QA expertise. 
  • Working experience with industry standard modeling notations and tools (e.g., UML, BPMN, Archimate, ERD). 
  • Understanding of concepts of relational databases, ETL and data integration. 
  • Establish priorities with clear goals and responsibilities to achieve a high level of performance. 
  • Communicate and explain business problems as well as technical subjects to various audience. 
  • Ability to work independently, develop business knowledge and drive issue resolution. 
  • Very good communication skills in English, both written and verbal. 

  • A competitive salary and great benefits package including medical care, Multisport card, additional life insurance. 
  • Remote work. 
  • Work within an international and experienced team. 
  • The right tools for the right job. 
  • Great corporate culture, based on integrity, entrepreneurship, teamwork, openness & trust. 

To apply for this job please visit