The mission of this role is to design and optimize internal processes in our company. Take a step back and look into how we operate from a bigger perspective and design how we can optimise processes in a more scalable and customer (employees) oriented way. Be Atlassian solutions ambassador and lead Atlassian stack improvements.
Design, optimise and implement new solutions / internal processes within the whole company. –
Gather business requirements, design the architecture, make a project plan, and maintain roadmaps for the product.
Actively cooperate on adoption of new tools and ensure they are the right tools for particular use cases.
Pro-actively participate in processes automation at Kiwi.com and in the configuration of new solutions.
Keep track of effectivity of internal company processes.
Implement processes on top of the actual Atlassian stack and spread knowledge about Atlassian solutions across whole company.
Provide input to strategic discussions, reach out to relevant teams in order to gather and analyse requirements from stakeholders across the whole company.
Responsible for handling communication and dealing with suppliers.
Active participation in the implementation of new prototypes.
Act as a stand-in for the team manager and help with onboarding and mentoring of your colleagues.
Lead the team projects and co-lead/participate in cross-departmental projects.
Assist developers with tasks like migrating data, provide training on how to use the new system(s) effectively, manage deployment workflows to ensure a smooth final launch. – Listen to internal customers’ questions and concerns, and provide support and troubleshooting for internal employees.
Manage the project and the development team, organize tasks within the team.
A bachelor’s degree or equivalent work experience
Experience with performing customer analysis
Proven experience in identifying and communicating cross-functional dependencies
Proven experience with Agile methodologies, a technical understanding of products, and up to date on industry standards and best practices
A solid understanding of the product lifecycle and software development lifecycle processes
Comfortable working with multiple teams that are in-house, remote, and internationally located
Proficient in English (both oral and written)
Previous experience in leading workshops/webinars about actual solutions
Experience with SLAs setup and monitoring efficiency of processes
Experience migrating, consolidating, upgrading, integrating, and supporting Atlassian products
Strong software implementation and migration knowledge (SDLC, Agile, DevOps, SCRUM, Waterfall, Coding/Scripting Testing)
Experience with API manipulation
Expertise installing Server versions of Atlassian product suite (Jira, Confluence, BitBucket, Jira Service Desk, Portfolio for JIRA, Atlassian’s Marketplace)
Excellent communication skills
Self-initiative, strong sense of ownership and an ability to work well with little supervision
We offer you
We give our employees the freedom to choose between the environment of work from home and our office in Prague, situated in the heart of the Karlin district with an in-house gym, sleeping spots, canteen, showers, chillout zones, and free refreshments.
We enjoy benefits, such as meal vouchers, 25 days of paid vacation, Cafeteria, sick days, VIP Medical Care, Multisport card, Makro Cash & Carry Card, Employee Assistance Program, and career development framework.
The latest version of Hardware from Apple or Microsoft based on your preferences.
Unlimited contracts within a forward-thinking and ambitious company.
Relocation package (including visa transfer support).
We're rewarding Kiwis with flight vouchers to celebrate their Kiwi anniversaries.
Grow.Kiwi program which supports parents and keeps them engaged with the company.
Dogs, kids, and parties are welcome in our offices.
Interested? Join us and hack the traditional ways of travel!
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.