Account Representative – iSales Nordics

  • Full time
  • Prague
  • Posted 3 weeks ago


As an Account Representative, you will be responsible of managing SITA’s customers in the Nordics region. You will be accountable for driving SITA’s profitable growth by identifying, pursuing and closing business opportunities.
Reporting to the VP Sales, you will be a part of Europe Inside Sales team, responsible for driving all sales activities with Tier 4 and 5 accounts Europe-wide.
At SITA, we are meeting the new needs of travel ay! Are you ready to join us?

What you will do
• Responsible for generating and closing new business within Tier medium to small customers
• Upsell and cross-sell relevant SITA solutions
• Pro-actively reach out to prospects and uncover potential sales opportunities
• Achieve targets by selling, upselling and cross-selling identified products using outbound calling, consultative and influencing selling techniques to create positive results
• Map and build a profile of owned accounts
• Regularly engage with customers as per define KPIs
• Act as the single point of commercial contact, providing timely responses to customer queries
• Engage with Marketing, execute targeted lead generation and market development programs
• Ensure opportunity pipeline and sales forecasts are accurate and up to date
• Maintain customer & prospect contact data (CFF Contacts, Marketing Contacts, etc.)


Who you are
• At least one year B2B inside sales experience, preferably within the air transport industry (ATI) or technology sector
• Proven successful track record of achieving/exceeding sales targets
• Experience in building up client relationships and business development over the phone Generating & closing new business opportunities
• Working with people and coordinating cross-cultural teams
• Ability to work with other business areas to identify/qualify opportunities
• Support collaborative activities across BU’s to identify resource and investment needs 
• Bachelor’s degree preferred
• Fluency in Swedish/Norwegian/Danish/Finnish and English is required 

What we offer 
SITA is a place of change and constant improvement, where we’re always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too. Our values underpin everything we do at SITA. 

And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.

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