Currently, we looking for a team member in our IT department who is ready to provide support to APS Group employees as the first point of contact.
Would you like to become a great Sys Admin?
Do you dare to script in Power Shell?
Have you troubleshot network routing?
Did you ever set up PBX / VoIP?
If you answered yes, we have for you an amazing work opportunity!
What will you do?
Technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Deskside end-user support, assisting users both in-person and remotely
Troubleshooting of problems
Management of internal helpdesk ticketing system
Management of user’s accounts and rights assignments (Active Directory and other internal systems)
Installation of client computers using a deployment kit
Maintenance of printers, conference rooms, and a VoIP telephony system
Maintaining of IT assets database
Preparation of training manuals, instructions, and delivery of user training
Occasional travels abroad to other APS branches if needed
What do we expect from you?
Pro-customer mindset
Relevant IT-related education (minimum secondary grade)
Excellent verbal and written communication skills
Proficiency in English both oral and written (regular communication with IT teams from other countries)
Minimum of two (2) years prior experience with providing end-user support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service
Working permit in the Czech Republic
What will help you to succeed?
Linux server administration skills
Any scripting experience
Knowledge of network protocols
What we can offer you?
Work in a dynamic investment group
International work environment
Possible internal and professional growth
Great working environment and supportive colleagues
Office in Prague city center
Meal vouchers, Multisport card
25 days vacation
One extra day off (Birthday leave)
Home office
Refreshments, company breakfast
Budget for team activities
Company events
If you are interested in the position, feel free to contact me with any questions you might have.