Dental professionals have known the DEXIS brand as the leader in digital intraoral radiography and diagnostic software innovation for over 20 years. DEXIS products represent a full portfolio of award-winning imaging and digital solutions including cone-beam computed tomography (CBCT), handheld x-rays, intraoral scanners, sensors, and navigated surgical solutions. With one of the largest installed bases of dental imaging devices in the industry, over 150,000 offices trust DEXIS around the world. Learn more at .
Job Description:
Order handling of Direct and Indirect DEXIS IOS Solutions.
Regions include but are not limited to Europe, MEAT, Asia, Greater China and LATAM.
Pre-handling of orders, verification of prices, discounts and product configurations.
Enter sales and purchase orders and create device configurations in SAP and/or Oracle.
Confirmation of delivery times for the customer and monitoring of delivery times.
Handling of phone calls at Customer Service call center.
Collaborates in the credit block and Letter of Credit processes with customers and Finance Department.
Collaborates in the maintenance of customer sales area agreements in the SAP and/or Oracle ERP system.
Collaborates in the SAP and/or Oracle item data maintenance process.
Collaborates in the quality and regulatory processes (i.e. regulatory blocks).
Conducts invoice rectifications requested by customers.
Collaborates in the warranty and RMA processes with Technical Support.
Works and leverages relations with sister companies within the Group
This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.
Job Requirements:
Minimum three years of experience in administrative management positions within customer service department, ideally from dental, healthcare or medical device sector.
Written and spoken French, Italian and English
Expert knowledge in ERP, focus on sales module
Valuable knowledge as user in CRM system
Microsoft Office advanced user, mainly power point and excel
Solid administrative management skill
Strong detail-orientation and teamwork ability
Firm customer orientation, both in support and service.
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista’s internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
About Envista
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including KaVo, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista separated from Danaher as an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit

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